Pawshake's Peace of Mind Guarantee: Your Complete Pet Care Solution

Pawshake Guarantee: The Peace of Mind Protection

At Pawshake, we understand that when you entrust your beloved pet with someone else's care, you're looking for more than just a pet sitter - you're seeking peace of mind. That's why we've implemented the Pawshake Peace of Mind Guarantee, offering complimentary coverage for unexpected events and issues that may arise during your pet’s stay or walks booked through our platform.

The guarantee is designed to provide assurance for both pet owners and sitters alike. It covers any injuries or damages sustned by your pet while in care with a Pawshake-certified sitter or walker on the specified dates of booking via our website or mobile app.

Here's how you can leverage this peace of mind coverage:

In Case Your Pet is Injured

1. Clm Submission: Contact our customer support team as soon as possible to report any injuries sustned during the booking period.

2. Evidence Gathering: Provide us with supporting documentation like photos, veterinary bills, and other evidence that validates the clm.

What’s Covered?

• Vet Expenses for Pawshake Pets: Injuries sustned while in care of a Pawshake-certified sitterwalker are covered up to $2,500 per booking.

• Pet Services Through Pawshake: Any vet services booked and confirmed through our platform during the agreed dates.

Eligibility Requirements

To qualify for the Peace of Mind Guarantee:

1. Confirm your booking and payment via our platform.

2. Ensure your pet has been listed on your booking as part of your pet profile.

Exclusions Definitions

• Pre-existing conditions: Any injuries, illnesses or diseases before booking start date.

• Breed-specific condition: Conditions common to specific breeds that might affect the clm.

• Visiting pets: Not covered under the guarantee.

• Criminal convictions: Pet sitters with criminal convictions within the last 5 years are excluded.

Key Definitions:

• Pawshake booking: A payment-confirmed and sitter-approved reservation through our platform.

• Pawshake pet: Your pet listed in your confirmed booking, each needing individual care documentation.

Support When You Need It

Should you have any questions or concerns about the guarantee, feel free to reach out. Our multilingual English, French, Dutch, German and Norwegian customer support team is here to assist with inquiries.

Contact Information

The Pawshake Guarantee: Your Key to Peace of Mind

We've designed our platform and guarantee around your peace of mind. By choosing Pawshake for pet sitting needs, you're getting a service that's not just about care but also about security and assurance. Let us take care of everything while you're away - because we believe your pet's happiness is the best way to ensure yours.

: This content should be used as an informative guide rather than legal advice. Please review our official terms, conditions, and privacy policies for specific detls and regulations.

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